Privacy Policy

Information We Collect

When you sign up for TrackFlow we collect account information including your name, email address and company details. We also collect usage data such as the features you use and log data generated during your sessions, along with device and browser information to help us deliver and improve the service.

How We Use Your Information

We use your information to provide and improve TrackFlow, send service-related communications, respond to support requests, and manage billing and your account. We do not use your data for advertising.

Data Sharing

We do not sell your data. We share your information only with service providers who help us operate TrackFlow — including hosting, payment processing and email providers — and only under strict confidentiality agreements. We may disclose information if required by law or to protect the rights and safety of TriFekta or our users.

Data Security

We protect your data using encryption in transit (TLS) and encryption at rest. Access to personal data is restricted to authorised personnel who require it to perform their role.

Cookies

We use essential cookies for authentication and session management. We also use analytics cookies to understand how TrackFlow is used so we can improve the product. You can disable non-essential cookies in your browser settings; however, disabling essential cookies may affect the functionality of the service.

Your Rights

You may access, correct or delete your personal data at any time by contacting us. You may also request a copy of the data we hold about you. We will respond to all requests within a reasonable timeframe and in accordance with applicable data protection law.

Contact Us

If you have any questions about this Privacy Policy or the way we handle your data, please email us at privacy@trifekta.io or use the contact form.