Questions before starting TrackFlow?
Clear answers for fit-out, furniture, joinery and renovation teams that want to test TrackFlow without overthinking the first step.
Answers that remove hesitation.
Use these questions to understand whether TrackFlow fits your workflow, how the trial works, and how your staff and clients can use it.
Is TrackFlow right for my business?
TrackFlow is built for teams that manage custom jobs, moving parts, approvals and client communication.
Is TrackFlow only for fit-out companies?
No. Fit-out teams are a strong fit, but TrackFlow also suits custom furniture companies, joinery workshops, interiors, renovation teams and project-based service businesses.
Can furniture fabricators use it?
Yes. TrackFlow is useful when you manage custom orders, client approvals, job stages, progress photos, delivery updates and payment follow-up.
Can a small studio use it?
Yes. A small team can start with one owner or manager, one or two staff members, and a few active jobs. You do not need a large company to benefit from clearer tracking.
Do I need to move all my jobs on day one?
No. The best way to start is with one or two real jobs. Once the workflow feels natural, you can move more jobs into TrackFlow.
How does the trial work?
The trial should feel low pressure: test TrackFlow with real work, then decide if it fits your operations.
Is there a free trial?
Yes. TrackFlow is positioned around a 21-day trial so teams can test the system before committing to a paid plan.
What happens after the 21-day trial?
After the trial, you can choose whether to continue on a paid plan. The goal is for you to decide based on real usage, not a sales promise.
Can I cancel later?
Yes. TrackFlow should be treated as a low-friction, trial-first product. Your billing terms should be clearly confirmed before you move to a paid subscription.
Should I test it with a fake project or a real one?
Use one real job. A real project shows whether TrackFlow actually helps with updates, approvals, staff coordination and client visibility.
Who sees what?
TrackFlow should reduce calls, scattered messages and unclear status updates without exposing private internal information.
Do my workers need to install an app?
Not necessarily. TrackFlow is designed around a simple browser-based portal experience, which makes it easier for staff to open jobs, add updates and upload photos.
Can clients see internal notes?
No. Client visibility should be controlled. Internal notes, admin details and private team information should stay separate from what the client sees.
Can it work on mobile?
Yes. Mobile usage matters because staff may update jobs from the workshop or site, and clients may review updates or approvals from their phones.
Is TrackFlow replacing WhatsApp completely?
Not immediately. WhatsApp can still be used for quick communication, but TrackFlow gives each job a cleaner record for updates, approvals, payments and progress history.
What comes later?
TrackFlow is the first active product. StockFlow and SiteFlow are future expansions in the same ecosystem.
How should we start using TrackFlow?
Start with one active job, add the client, assign the relevant staff, then use the job timeline for updates, photos, approvals and payment visibility.
Can it connect to other systems later?
Yes. The long-term direction allows for future integrations and custom workflow expansion, especially as customer needs become clearer.
Is StockFlow included today?
No. StockFlow is a future expansion for materials, suppliers, purchase requests and inventory movement. TrackFlow remains the active first product.
Is SiteFlow included today?
No. SiteFlow is a future expansion for site visits, installation updates, inspections, snag lists and handovers.
Still unsure? Start with one real job.
You do not need to change your whole company on day one. Test TrackFlow with one active project, one staff workflow and one client journey.
Use a real fit-out, furniture, joinery or renovation project.
Let staff add updates, photos and progress from the portal.
Decide after seeing whether it reduces confusion and follow-up.